Contact KernelBeam
One address, every question.
For consulting and automation enquiries, app support, privacy questions, App Store review notes, or product feedback, contact support@kernelbeam.com.
01 Before you write
What helps us answer faster.
- Consulting
- Describe the workflow you have in mind and roughly how many people are involved. Sessions are US$750 per hour with a two-hour minimum; see Services.
- Retainer or automation
- Say which workflow is already running or should be, and who owns it on your side. The retainer is US$15,000 per month; automation is quoted per workflow.
- App support
- Include the app name and version, your iOS version, and a short description of the step where the issue occurred. Each app's support page lists its own specifics.
- Privacy requests
- Say which app the request concerns. Our apps are designed to keep your data on your device, so most requests can be answered from the app's privacy policy.
- What not to send
- Do not send passwords, payment card details, private health information, or photos unless support explicitly asks for them.
02 App pages