Support Hushdawn
Hushdawn Support
Hushdawn is a video camera that previews a cinematic Look as you record, lets you compare it with the untouched original, and exports the finished clip. Need help? Email support@kernelbeam.com.
Contact support
Email support@kernelbeam.com. Tell us what you expected and what happened. You do not need to send a video to report an issue.
Trial and Pro
The trial includes selected Looks for short exports. Trial exports include a small Hushdawn signature. Pro unlocks all Looks, advanced capture controls, and original-footage export. The available plan details and localized prices are shown in the app before purchase.
Original footage
Hushdawn keeps the untouched original inside the app. Original-footage export is not included in the trial; Pro is required to export an original clip.
Purchases and restore
Apple handles purchases through the App Store. Purchases are associated with the Apple Account used to make them. If Pro access does not appear after a purchase, use Restore Purchases in Hushdawn and check that you are using the same Apple Account.
To manage or cancel a subscription, open Settings on your iPhone, tap your name or Apple Account, then tap Subscriptions. Deleting Hushdawn does not cancel a subscription. Apple handles billing and refund requests.
Privacy
Read the Hushdawn Privacy Policy or contact us at support@kernelbeam.com with a privacy question.